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The seller does not ship to my address error
Summary: tareursa encountered a problem while buying a product online. Despite previous purchase attempts without any issues, a message now appears saying that the seller does not ship to Italy. After contacting the seller, they were advised to reach out to support to resolve the error.
I want to report a problem related to purchasing a product. At the time of payment, after clicking on 'buy now' at the top of the page today, a message appeared saying that the seller did not ship to my address in Italy, even though in the previous days this message had not appeared and I had been able to complete the purchase if necessary. After contacting the seller, they told me that their shop does in fact also ship to Italy and that I should therefore contact support to understand the nature of the error. How can I solve the problem?
marioelegio
MentoreJul 21, 2026 at 7:46 AMIt doesn't depend on you.
The problem is his, he's the one who put the block on it and he's the one who has to contact support.
bye
mario