The seller disappeared after promising to send a spare part | Questions and answers among users

gabrieldebartolome_0 · 2023-09-23T09:45:42.796000Z

I bought an Eureka vacuum cleaner in 2022. One part literally broke on its own after only a short time of use. I reported the issue to the seller, and he wrote to me that he would send me the replacement part shortly, which never happened. He has not replied in eBay messages since then. How can I proceed so that eBay intervenes?

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The seller disappeared after promising to send a spare part | Questions and answers among users | eBay Italy