IMPOSSIBLE TO PROVIDE CONTACTS IN MESSAGING | Questions and answers among users

maxosaxo64 · 2024-07-17T00:12:40.716000Z

Good morning, this is the first time in years that I’ve run into not being able to provide my phone number to a buyer for picking up the item I sold. The item was sold and paid for normally on Ebay (so there was no attempt at off-platform sales), but Ebay blocks my outgoing messages when I give the buyer the address and phone number for collecting the goods. after three attempts and three threats of account blocking, I had to get creative to write the phone number in a way that wouldn’t be recognizable as such. It seems absurd to me that these restrictions still apply even after regularly selling an item and paying Ebay fees. Does anyone have any info on this? Thanks

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IMPOSSIBLE TO PROVIDE CONTACTS IN MESSAGING | Questions and answers among users | eBay Italy