INCREDIBLE SCAM SUFFERED BY MTS-LINE | Questions and answers among users

antnav-9495 · 2024-04-19T06:05:22.627000Z

I frequently buy G scale trains on eBay, but I had never before been the victim of a SCAM by a major company, "MTS-Line," which was able to do this thanks to anomalies in the eBay system that does not protect pre-sale contracts. Summary: I bought an LGB 43621 from MTS-Line on 3/6/2023 and paid € 221,04 (including postage). The listing stated delivery of the item by the fourth quarter of 2024. To this day (19/04/2024) nothing has arrived from this company despite numerous reminders and even my threats to write on this Community. For months they have not responded either to ship my item (for which they have collected the payment) or to refund the money, and eBay considers the matter closed as of July 26, 2023, which is not the date the item was shipped but the date of the alleged pre-sale contract (this too, announced but never shipped. The eBay staff say they are sorry but that they cannot do anything because they consider the matter closed. I ask the Community: is what happened acceptable?eBay why don't you intervene to protect a serious and reliable buyer like me? (100% feedback).

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INCREDIBLE SCAM SUFFERED BY MTS-LINE | Questions and answers among users | eBay Italy