Locked
Discussion interactions are currently paused.
wrong address and return to sender
Summary: The discussion is about a problem with an incorrect address that caused a package to be returned to the sender. The participants seem to be looking for a solution or clarification about the situation.
I bought two pairs of pants from America, so domestic shipping was used. The problem is that I accidentally put the wrong name on the shipping address and so the package was sent back. Several months have now passed and even though I could initially see the return shipment, for the past few days it’s no longer available. I would have liked to buy them again or at least receive a refund, at least partial. What can I do? I really hope I didn’t lose €130 like that...
2 comments
sika700
Mentore1 year agoSince the mistake was yours, the marketplace rules don't contemplate such a possibility, so you have to contact the seller and hope for their honesty.
You could explain to them that you're willing to pay for a new shipment in order to receive your item.
Kind regards.
ilaria.v56
OP1 year agoGood morning, thanks for the reply. I already tried contacting the seller, but since I used international shipping, he told me that eBay takes care of it. Having not much experience with eBay, I don't know whether they actually know anything about the shipment and whether the items are returned to them. By any chance do you know how I could do it? maybe by contacting the courier? of course I recognize my not insignificant mistake, but I would be sorry to have thrown away all that money.