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I'm satisfied with Ebay, but the ridiculous thing is that there’s no way to communicate with them and ask for information, if one needs it. The CONTACT US procedure is nothing more than a dog chasing its tail. It always brings you back to the starting point without giving you the chance to contact them! There’s only one compulsory path, but it doesn’t actually lead to real contact if you need help. Neither by phone, nor chat, nor email. I’d like to know which path I need to take in order to compare some items from my favorites list. To compare offers and choose the best one. I know it can be done, but I don’t know how. If there were a serious user support service, I’d ask them! Thanks. You can also write to me at: ****@email.com
marioelegio
Mentore3 years agoFor eBay customer support: https://www.ebay.it/help/account/contacting-ebay-customer-service/contatta-ebay?id=4379&st=3&pos=1&query=Contatta%20eBay&intent=contatta%20ebay&lucenceai=lucenceai&docId=HELP1326
At the bottom of the attached page there is a gray bar with links for chat and to be called on the mobile number registered to the account.
The online help is also handy, with the various help pages; just click on help and contacts and this appears: https://www.ebay.it/help/home
By typing what you are looking for, it suggests several pages (usually relevant).
hi
mario