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I'm satisfied with Ebay, but the ridiculous thing is that there’s no way to communicate with them and ask for information, if one needs it. The CONTACT US procedure is nothing more than a dog chasing its tail. It always brings you back to the starting point without giving you the chance to contact them! There’s only one compulsory path, but it doesn’t actually lead to real contact if you need help. Neither by phone, nor chat, nor email. I’d like to know which path I need to take in order to compare some items from my favorites list. To compare offers and choose the best one. I know it can be done, but I don’t know how. If there were a serious user support service, I’d ask them! Thanks. You can also write to me at: ****@email.com
marioelegio
Mentore3 years agoPer il supporto clienti ebay: https://www.ebay.it/help/account/contacting-ebay-customer-service/contatta-ebay?id=4379&st=3&pos=1&query=Contatta%20eBay&intent=contatta%20ebay&lucenceai=lucenceai&docId=HELP1326
In fondo alla pagina allegata c'è una banda grigia con i link per la chat e per essere chiamati al numero di cellulare registrato sull'account.
Comodo anche l'help on line con le varie pagine di aiuto, basta cliccare su aiuto e contatti e appare: https://www.ebay.it/help/home
Scrivendo quello che si sta cercando, propone diverse pagine (in genere attinenti).
ciao
mario