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Info for returned item
Summary: The discussion topic is about the information needed to return an item. There are no further details or significant contributions provided in the thread.
Hello, I’ve started the return process for an item due to missing parts. The seller (a professional with excellent feedback) has booked the pickup of the goods for me with GLS on a prearranged date, but is not able to provide me with a shipping code in advance. He assured me everything is correct, but it still seems strange to me that he can’t already send me a label or a code that can then confirm the return shipment and the subsequent tracking of the parcel. Handing a parcel to a courier without any receipt or label seems even stranger to me, not to mention that I only have 15 days to communicate the return code to Ebay. I’ve insisted with the seller on using alternative methods or sending me a label in advance, but he keeps telling me not to worry and that he’ll update me as soon as he receives a code from GLS. Has this already happened to any of you? Should I trust him or report it? Thanks.
sika700
Mentore11 months agoThe courier will deliver you a label with the tracking number.
There’s nothing to worry about; you just need to know how things work...
Kind regards.