Hello, I just sold an item on eBay for a certain amount of value (€380). The buyer has zero feedback and created the eBay account today (so the same as the purchase date), and honestly I’m a bit worried given the large sum too. They’ve already paid for the item and I have their address, name, phone number, and I wanted to know how eBay protects me in case the package gets lost, for example. If the package were to get lost, would I be refunded the full value of the package? Is there anythin...

Even you are certainly not an experienced seller, and you might well cause some worry in a buyer. On eBay's shipping manager there is a free insurance that, however, does not cover that amount.https://support-ebay.packlink.com/hc/it/articles/209085085-Qual-%C3%A8-la-copertura-del-mio-invio To be fully refunded in case of loss, you need additional insurance with the carrier.https://support-ebay.packlink.com/hc/it/articles/208374209-Posso-acquistare-una-protezione-aggiuntiva-per-la-mia-s...

Item sales info and seller protection | Questions and answers among users

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Item sales info and seller protection | Questions and answers among users | eBay Italy