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Hello, I received a return label from the seller for the delivery mail, but the shipping is already paid, and then you told me to enter a tracking code inside the request, which is already marked on the label, how should I do it
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marioelegio
Mentore2 years agoIf you requested the return for a compliance issue, the return is the seller's responsibility.
If the label sent is a Poste Delivery web label, it is a prepaid label. https://postedeliveryweb-retail.poste.it/postedeliveryweb/retail?STZ=SRC235&gad_source=1&gclid=CjwKCAiA6KWvBhAREiwAFPZM7jVtzbFhsAgStb8RGELBm7MAQ3nk7wGuBI7vZeKr4JM90_fe7eQp1xoCOfEQAvD_BwE&gclsrc=aw.ds
If it's another type of service, you can figure out how to arrange the shipment on the post office website.
If the label was purchased on ebay, the code should be inserted automatically. Otherwise, go to the return procedure and enter it manually. https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7&po=2&uci=0&ri=0#section3
If you're having trouble entering it, at the bottom you'll find the link to have ebay contact you by phone.
bye
mario