Non-compliant listing | Questions and answers among users

tpx8n_43 · 2026-03-13T17:28:18.794000Z

A seller sent me a spiral-shaped plant that is 20cm shorter (listing said the plant was 160cm while it arrived 140cm tall) and with a broken top branch. They don't want to accept a 20 euro refund on a total of 80 euro. How do I open a complaint for an item not as described?

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Non-compliant listing | Questions and answers among users | eBay Italy