The purchase history doesn't show all purchases! | Questions and answers among users

zibibbo86 · 2025-09-13T08:41:43.683000Z

I wanted to trace back to a purchase made in January (for warranty reasons) but there’s no trace of it in the history, let alone in messages, and I noticed it’s not the only one that’s no longer there! I can see purchases from 2017 but every so often one I remember is missing from the history I find it very wrong on eBay’s part to make proof of a purchase disappear. I’m sure I bought it through the app and not as a guest, and in any case the email would have been the same.Now I’ve requested the transaction list for my prepaid card so I can trace back to the exact payment date! Has this already happened to anyone else?

Discussions

The purchase history doesn't show all purchases! | Questions and answers among users | eBay Italy