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The request regarding an item that was not delivered has been closed
Summary: A participant reported that a request regarding an undelivered item was closed. Another participant replied, but no further details were provided in the messages.
2 months ago I bought an item, the seller never sent the tracking code and after several follow-ups without satisfactory replies I opened a report for item not received, indicating that I wanted the item shipped, since the seller claimed to still have the item. Yesterday the request was closed: We closed this request because there has been no activity in the last 21 business days.
During this period I continued to follow up with the seller; now I can't open another request because the system tells me that there is already one open, nor can I appeal because it tells me I am not eligible for an appeal.
At this point what do I need to do to get a refund?
sika700
Mentore1 year agoYou’re not eligible for the appeal because you haven’t been active... before the request expired, you had to ask eBay to intervene... it’s pointless to keep insisting with the seller if they don’t want to know.
You learn by making mistakes.
Have a good evening.