The buyer has opened a dispute with their payment institution | Questions and answers among users

frommmm · 2024-06-09T16:36:08.872000Z

Hello,an English buyer, after chatting and completing the order, as soon as I shipped it opened a dispute with his payment institution. Reason: The buyer did not recognize the transaction! What do you recommend I attach in the files? I had seen the buyer's feedback and it was good, I hope I haven't been tricked!

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The buyer has opened a dispute with their payment institution | Questions and answers among users | eBay Italy