Ebay support hasn't worked anymore since they added the AI chat
It’s no longer possible to contact eBay and talk to a representative; before, they used to call back by phone, now there’s only the chat, which doesn’t work. I spent over 45 minutes trying to talk to a representative via chat, but it always and only answers with AI, without giving any response, says hello and then leaves the chat open without giving any answers. Hi "newsystem are . I’ll leave and come back when you’re done."
then "Automatic translation will be used to interpret and/or create the following messages. For this reason we cannot guarantee the accuracy of the translation, which is provided only for your convenience. In the event of errors, ambiguities or conflicts between the automatic translation and the original text in English, the English text will prevail."
and that’s it, and every chat starts and ends like this regardless of the questions or requests I make.
You can’t work like this anymore.