Are shipping costs reimbursed? | Questions and answers among users

maforever.59 · 2025-02-06T21:30:26.581000Z

Hi, one of my customers bought from me and I paid an advance on the shipping costs for an amount, while the customer paid them at an amount lower than mine. Unfortunately, when it came to the shipping amount, thinking they were still lower than the other two amounts, I set an approximate price, and I see that in the pending money there is the purchase amount without shipping. Now I’m asking you, will the pending amount be credited to me with the shipping costs that the customer paid, or with the onethat Ebay had me advance? Even if I lose two euros, it’s to understand whether I’ve lost the entire shipping amount… thanks to anyone who replies.

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Are shipping costs reimbursed? | Questions and answers among users | eBay Italy