Seller account limitations and Promoted Listings | Questions and answers among users

storelocale · 2026-05-23T11:09:52.314000Z

Good morning everyone,I’m an eBay seller and I’m trying to improve my account after some shipping delays caused by suppliers.I have already:updated the tracking correctly;resolved some disputes;removed problematic listings;improved the descriptions and listing information.Some orders are now marked as delivered, but my account still has restrictions and I still can’t use Promoted Listings.Can anyone tell me:how long it normally takes eBay to update performance?whether it’s better to wait or contact support directly?Thanks a lot to everyone for any advice.

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Seller account limitations and Promoted Listings | Questions and answers among users | eBay Italy