Seller account limitations and Promoted Listings
Summary: The discussion focuses on account limitations for sellers and the use of Promoted Listings. storelocale initiates the conversation, and cizeta1964 and sika700 provide additional input, exploring challenges and strategies related to these topics.
Good morning everyone,
I’m an eBay seller and I’m trying to improve my account after some shipping delays caused by suppliers.
I have already:
updated the tracking correctly;
resolved some disputes;
removed problematic listings;
improved the descriptions and listing information.
Some orders are now marked as delivered, but my account still has restrictions and I still can’t use Promoted Listings.
Can anyone tell me:
how long it normally takes eBay to update performance?
whether it’s better to wait or contact support directly?
Thanks a lot to everyone for any advice.
sika700
Mentore4 months agoIn any case, if you have performance limitations, it will be reviewed again in 12 months...
Have a good evening.
cizeta1964
Mentore4 months agoHi sika700, the poster also sells via dropshipping, that's why he disappeared after the replies... 😑😑😑
cizeta1964
Mentore4 months agoIn your (numerous) listings you describe yourself as a private seller when it is absolutely obvious that you are not... the account restriction very likely also depends on that.