Limitations of my account
Summary: perry_shop00 had some restrictions placed on their account after uploading a product for sale and received an email about unusual selling activity. The account was suspended for certain functions, and they were advised to contact customer service to resolve the issue. marioelegio recommends following the instructions provided in the communication to contact support.
a few days ago they restricted my account and required me to provide my identity document. they removed the restrictions and I uploaded a product to put it up for sale, and tonight I got this email:
Due to unusual selling activity detected on your account, your incoming payments have been suspended, and at the moment you can't create new listings or edit existing ones. In addition, your listings are currently not visible to buyers. To see the listings, go to My eBay or Seller Hub and open the Active listings folder. Once you have resolved all pending issues, the listings will be visible to buyers again. Sales and previous activity will not be affected.
To continue selling on eBay, contact us.
Once we have verified that all issues on your account have been resolved, you will be able to sell again and your listings will be restored. To ensure the safety of the platform, the proceeds from your sales will be available within 3 days of confirmation of delivery of the item. When your selling activity returns to normal and there are no active holds, your funds will generally be available within 2 days of the buyer's payment.
does anyone know what I need to do to get the restrictions removed from my account?
sika700
MentoreJul 19, 2026 at 7:07 PMWell... a private seller who calls themselves a "shop" with a description in German to boot... while you are Italian... which translated means:
🛍️ Welcome to our store: discover top quality at unbeatable prices! 💎
🚀 Take advantage of our super-fast shipping and excellent customer service. 🤝
🛒 Discover our offers now and shop with complete peace of mind!
I’d say there are a few anomalies...
marioelegio
MentoreJul 18, 2026 at 9:00 AMIt says ....
" ... To continue selling on eBay, contact us. ... "
hi
mario