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The advertiser is not responding
Good evening everyone, on Saturday I won an auction, I have already made the payment, but as of today the seller is not responding and has not sent the package. What can I do???
Anonymous User
Posted 3 years ago·Last reply 3 years ago
1 comment
marioelegio
Mentore3 years agoThe seller is not obliged to be connected 24/7 and could be away for the holiday weekend.
If you bought on Saturday, that was the first working day after the purchase. Be patient and check what it says on the listing under packaging time: the seller ships the goods xx days after payment.
If they still don’t reply and the delivery time runs out, ask eBay to step in for a refund. https://www.ebay.it/help/buying/returns-refunds/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7&po=1&uci=0&ri=0
hi
mario