The item doesn’t appear among my orders | Questions and answers among users

it.ungol · 2025-03-22T19:34:03.420000Z

Hello. I received an item but I exercised my right to return it. I received confirmation from eBay of the start of the return process with the related ID, but when I try to proceed with purchasing the label, it gives me a server error. I tried to ask for information but I noticed that the order no longer exists. In my eBay account, items purchased 8 years ago appear, but this item does not, so it is impossible for me to proceed even with a request for intervention from eBay. Has this happened to anyone else?

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The item doesn’t appear among my orders | Questions and answers among users | eBay Italy