But does the seller also lose the transaction cost in case the package is lost? | Questions and answers among users

frap9428 · 2026-02-09T14:51:36.332000Z

Sorry for the naive question. A package is still showing as "arriving at the postal center". It’s now clear that it ended up in some trash bin...I’m wondering, will eBay refund me the transaction money, since I have to reimburse the buyer?And how do I reimburse the buyer? Do I also have to refund the shipping? Since anyway the package was shipped and it’s tracked?Thanks to anyone who helps me.

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But does the seller also lose the transaction cost in case the package is lost? | Questions and answers among users | eBay Italy