BUT DOES SELLER PROTECTION EXIST ON EBAY? | Questions and answers among users

prezzibassi · 2023-11-25T15:36:32.012000Z

A buyer purchased a tablet. He opened it and tried it, then asked to be allowed to return it because it was not to his liking. He said that the tablet worked well but was not suitable for him.I opposed the return because the package had been opened and it cannot justify being purchased by mistake.eBay's decision was to refund the customer without requiring a return because he declared that it was not as described. But are they amateurs, or do those who are appointed to decide disputes know a little bit of law???

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BUT DOES SELLER PROTECTION EXIST ON EBAY? | Questions and answers among users | eBay Italy