Am I the only one having problems with GLS? | Questions and answers among users

imbertiluigi · 2023-07-03T20:00:19.776000Z

I often have problems with GLS delivery.Even this time, with 2 different orders, I still don't know when I'll receive them, because twice now it says that at delivery there was no one at home, which is absolutely unrealistic, since in both cases, based on the times indicated, I'm 100/100 sure that if they had rung the doorbell, there was always someone at home. In fact, this afternoon I had my son stay at home, and around 3:30 p.m. on the delivery status it said the same thing: not delivered because there was no one there....... issues that honestly I've never encountered with other shopping sites.So honestly, now if I want to make a purchase, what holds me back is the fact that even to sort things out you have to go through a lot of trouble to contact them, since they only reply to emails. I've also now moved the delivery of at least one item to a pickup point........If almost every time I have to deal with problems, I'll look elsewhere, even though it saddens me because there are valid sellers, but if every time I have to struggle to get an order home, it really makes me lose the desire to buy on eBay, because I repeat: I place several online orders and with other sites I've never had the slightest problem.

Discussions

Am I the only one having problems with GLS? | Questions and answers among users | eBay Italy