Missing items in the package sent and received

Question

Good morning, a few days ago I sold some spare parts and unfortunately there was something forgotten in the package, since two items shown in the photo were not included.The package has already arrived at its destination and the buyer rightly pointed out to me that the above-mentioned items are missing (since I didn’t personally pack and ship it, unfortunately I didn’t know).My question is: if I make a new shipment, obviously outside of eBay, at my own expense, is there a chance that the buyer c...

marioelegio · Accepted Answer

If you think the buyer is acting in bad faith, the only viable option is to have what you sent returned (at your expense) and issue an immediate refund.With a second shipment, if you run into a buyer acting in bad faith, you wouldn’t risk much more than having shipped everything in a single package. himario