Missing/delayed shipment

Question

I bought an item on the 13th, paid with PayPal, and since then there has been no shipping notice. I sent 2 messages to the seller that went unanswered. Can I assume it’s a scam or some misfortune? Moreover, I’ve never had such a situation in all my years on eBay. The estimated delivery date would expire tomorrow. How can I proceed to get a refund?

marioelegio · Accepted Answer

The day after tomorrow you can ask eBay to step in:  https://www.ebay.it/help/buying/returns-refunds/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7 himario