failure to replace an item under warranty | Questions and answers among users

dis-4916 · 2025-06-05T10:51:47.208000Z

Dear community, last year I bought a window-cleaning robot from a seller, whose motor, after several months, no longer works. The item is still under warranty, I reported the situation to the seller by email, certified email, etc., but they did not reply to me. How can I report this on eBay?

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failure to replace an item under warranty | Questions and answers among users | eBay Italy