Missing details to know when you close a dispute | Questions and answers among users

returnme · 2023-07-25T19:04:56.852000Z

How can I report to Ebay to make it clear when you close a dispute that YOU CANNOT REOPEN IT AFTERWARDS.. I closed a dispute so as not to put the seller in difficulty and give them time to check and make the right decision (refund an item that never arrived but that the seller says was delivered, with a tracking code added 20 days later after my question about where the item is ) I only found out, or maybe in my ignorance I read only later, that I wanted to reopen a dispute and that this is not possible.. before I don’t remember seeing anything highlighted to let the customer know that once a dispute is closed you can no longer reopen it and you can’t even get help from Ebay.. but only contact the seller who, of course knowing this, no longer replies except to say that they remain available ... and available for what ??? thanks

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Missing details to know when you close a dispute | Questions and answers among users | eBay Italy