No reimbursement of shipping costs | Questions and answers among users

dottorino · 2023-02-02T09:13:59.785000Z

Hello, I received an item in the wrong size compared to what I requested and, through the eBay site, I submitted the return request, which was accepted. The system, when informing me about the relevant deadlines, did not explicitly tell me to request a prepaid shipping label and, therefore, I arranged the shipment through Poste at a cost of €27.00.Now neither the seller nor eBay want to reimburse the return because I did not request the label and I used a shipping method they had selected as an option.

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No reimbursement of shipping costs | Questions and answers among users | eBay Italy