I was charged for an item I had ordered, but it doesn't appear among my purchases and | Questions and answers among users

didelf5 · 2025-06-21T15:45:16.703000Z

I ordered an item and the transaction went through and the eBay email with the order number and amount paid arrived right away but the item was never shipped and now if I want to request a refund I don't know how to do it because it doesn't appear in the purchases section. how do I do it?

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I was charged for an item I had ordered, but it doesn't appear among my purchases and | Questions and answers among users | eBay Italy