You’ve really pissed me off

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I hope customer service reads this, you need to put a chat or email where people can contact you, I don't want you calling me to discuss the problems, I don't want phone calls from my relatives and according to you I'm supposed to bust my ass with you? I have to cancel a payment they made me and refund it, but the refund with my own funds alone isn't enough since you took the money for the fees, fees for a nonexistent service useful only for creating problems and always on the buyers' side, that said, according to you am I supposed to put the remaining money out of my own pocket? By going and busting my balls at the post office to top up the card I use for this stuff? Man, there's something wrong with you. Cancel the sale and refund as I asked, the customer, otherwise do whatever the hell you want, I'm not paying anything. Goodbye

Anonymous User

Posted 3 years ago · Edited 3 years ago·Last reply 3 years ago

2 comments

cizeta1964

Mentore3 years ago

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I hope customer service reads this

They don't read

Cancel the sale and refund it like I asked, customer, otherwise do whatever the hell you want, I'm not paying anything.

That's not how it works, the rules have to be read before putting items up for sale, not after

Goodbye

You still have an item for sale, and you can't sell it the way you're doing

marioelegio

Mentore3 years ago

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Don’t worry, they’ll do whatever the hell they want. They’ll refund them on your behalf, and in a few months they’ll send you a payment order with all the related costs.

@Anonymous wrote:
I hope customer service reads this,

I seriously doubt it.

@Anonymous wrote:
...........you need to set up a chat or an email where people can contact you, I don’t want you calling me to discuss problems, I don’t want phone calls from my relatives, and according to you I’m supposed to bust my balls with you? ......................

There’s no email, but there is the chat..... https://www.ebay.it/help/account/contacting-ebay-customer-service/contatta-ebay?id=4379&st=3&pos=1&query=Contatta%20eBay&intent=contatta%20ebay&lucenceai=lucenceai&docId=HELP1326 or (at your request) they call the mobile number that you registered on your account.

@Anonymous wrote:
I need to cancel a payment they made to me and refund it, but the refund with my own funds alone isn’t enough since you took the money for the fees, fees for a nonexistent service that only serves to create problems and is only on the buyers’ side, having said that, according to you I’m supposed to put up the remaining money out of my own pocket? By going and busting my balls at the post office to top up the card I use for this stuff? .....

Those aren’t taxes (those you’d pay to the state), but commissions for the sale of the item and they’ll be refunded to you if you correctly cancel and refund.

PS I think what you’re selling is illegal, so maybe it’s better if you get the hell out of there ..............

bye

mario