I was scammed, it's been 60 days today. It never arrived, but eBay keeps insisting on returning it to get a refund | Questions and answers among users

giusgino_0 · 2024-02-16T23:23:41.202000Z

I was scammed by someone getting into my Ebay account and using the Ebay platform they ordered and charged, with my stored details, for a card (PSG CARD US 100 USD - PlayStation) that never arrived, for the sum of 121.38 euroson 24 December 2023. I requested a refund from Ebay, I contacted the seller, who at Ebay's request accepted the return and paid the shipping costs, but what am I supposed to return if nothing ever arrived and when I ask for help Ebay keeps insisting on the return, almost 60 days have passedthe item does not appear in my purchase history, and it is very difficult for me to be able to contact Ebay and when I do they reply that there is already a request for that item.

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I was scammed, it's been 60 days today. It never arrived, but eBay keeps insisting on returning it to get a refund | Questions and answers among users | eBay Italy