Hello,I submitted a return request for an item that was significantly different from what was shown in the listing, especially since it was a different color.I’m also an occasional seller and I know that eBay’s rules say that in this case the seller must accept the request even if they have selected not to accept returns.Well, I got eBay’s response after a few seconds that the seller had simply rejected the request.Now I’m wondering: how is that possible? Once it happened to me that I had made a...

How long after the delivery date did you open the return request? If more than 30 days have passed, the seller may refuse. Kind regards.

eBay brick wall against return request for discrepancy from the listing. | Questions and answers among users

eBay brick wall against return request for discrepancy from the listing. | Questions and answers among users | eBay Italy