my account is restricted | Questions and answers among users

mur-1303 · 2023-12-05T19:34:31.387000Z

hi i made my new ebay account but when i add my payment method my account is restricted and ebay says to upload the documents . but when i convert my account into seller account and i try to list anthing that's my account is converted or not and i delete list just a moment but ebay restricked my account . how can i get back my account .That's was the msg (Dear mur-1303,Your seller account has been placed on temporary restriction because we have detected activity that may pose risks to our Community. The restriction will remain active until we have verified your information. Until then, you will not be able to create new listings. All current listings have been removed and placed in the Unsold folder in My eBay. Below you will find details of the removed adverts. Additionally, any associated fees have been credited to your account.The necessary documents are:1. Identification documents: -- Copy (front and back) of a valid identity document (identity card, passport, driving license) showing your current address. You can black out any data that is not needed for verification purposes, such as date of birth, nationality, etc. -- Copy of a document (for example, a water bill) that is no more than three months old and contains your name and the address. This document is only necessary if your address is not shown in the identification document provided or if it is different2. Proof of ownership of the items offered for sale on eBay: -- Copy of the invoice or transport document (please note that the proforma invoices do not constitute valid proof of ownership) -- Contact details of the supplier in case it is necessary to contact him to carry out additional checks -- Proof of shipment or delivery. Please note that proforma invoices are not valid proof of ownership -- Customs Documents. You only need to provide these documents if you purchased the items abroad3. If you are registered on eBay as a professional seller: -- Registration in the business register of a chamber of commerce Send all documents using the following link:https://ocswf.ebay.it/mudcwf?deptName=ITRiskCompOnce provided all documents, processing your request may take up to 72 hours. All documents provided will be treated confidentially and no information will be provided to third parties. Since you cannot buy or sell until we receive all required documents, we hope you will contact us soon. Once your account information is verified, you can start selling again. You can also relist items in your Unsold folder by selecting Relist to the right of the listing.Thank you for helping make eBay a safe and fair marketplace. Thank you for your cooperation during account verification. Kind regards,eBay Customer Service)

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