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No purchase receipt or invoice, what should I do?
Hi, I received a product without a purchase receipt, which I immediately told the seller about, and he wrote to me in chat that he would issue me the invoice, I provided the details but nothing, I kept following up week after week and now 2 months have passed, I’ve already used the smartphone, what should I do?
1 comment
marioelegio
Mentore3 weeks agoAfter 2 months, I’m afraid there’s nothing more you can do.
The obligation to issue a receipt or invoice exists, for EU professional sellers, only if it is explicitly requested at the time of purchase (providing all the necessary details to issue it).
hi
mario