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No receipt from professional seller.
Hi everyone, I bought a Parkside product in March, 10 months ago, from a German professional seller, the power tool broke, since it's new and still under warranty, I'd like to have it repaired under service. The seller isn't answering me and has never given me a receipt, what should I do? I can't seem to contact eBay for support, thanks.
1 comment
marioelegio
Mentore1 week agoIn e-commerce, payments are traceable, so there is no obligation to issue a fiscal receipt.
The electronic invoice is issued only if the customer (end consumer) explicitly requests it at the time of purchase.
This does not change the fact that the German professional seller is obliged to provide you with the legal 24-month warranty, but you have to sort it out directly with them.
hi
mario