I can’t get eBay support to call me | Questions and answers among users

lck86 · 2026-01-09T14:31:38.878000Z

Hello everyone, A user canceled a purchase, I rejected the cancellation and now he is just sending me provocative messages saying that he still won’t pay. To avoid problems and delays, I’d like to cancel the order, but I can no longer do so because I initially rejected it. Not finding any other ways to cancel the transaction, I’m trying to contact eBay support but I see that there’s no option to reach them via chat or email; the only possible option is to be called back by phone. That would be fine too, but I no longer have an Italian number and when I try to request a call, I’m unable to add a number from another country (Germany in my case). Could someone tell me how to solve this? Adding my German number or contacting them via chat would be enough.

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I can’t get eBay support to call me | Questions and answers among users | eBay Italy