not reachable / wrong last name | Questions and answers among users

intechsrlud · 2026-04-28T08:53:40.698000Z

5 days ago I placed an order, the problem is that despite the fact thatI had set my address beforehand to that of a family member's business (because they receive many packages and are not always home) the order is still being shipped to the old one (my house, which is in a spread-out condominium, and without even my last name) as it seems the order is being handled by Poste Italiane, is it possible to redirect the order or change the last name so it's easier for the courier to recognize?

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not reachable / wrong last name | Questions and answers among users | eBay Italy