I can't get assistance from eBay

Question

I made a purchase as an unregistered user and, despite following the various instructions, I can't get assistance from eBay; I'd like to start a return for an item but it seems practically impossible: the seller doesn't respond to the emails I send and eBay is basically absent. Somehow I managed to request a phone call back from eBay but nothing: two rings and they send me a message saying there are blocks on my phone and, obviously, I don't have any... Can someone help me?Thanks

marioelegio · Accepted Answer

There is a specific procedure, if something doesn’t work you can use the link at the bottom to get customer support from eBay to contact you.https://www.ebay.it/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065himario