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I can't send the refund to the buyer after a cancellation
I'm trying to issue a refund for an item that has already been paid for and that the customer wants to cancel. I'm following the whole procedure, but once I click send and relist the item, it always gives me an error.
There are sufficient funds on the credit card and the information entered is correct, so I don't understand what else I can do. Are there alternatives to refund the buyer? Thanks
1 comment
sika700
Mentore1 year agoTry canceling and refunding it simply without putting the item back up for sale...
Kind regards.