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I don't know what to do about this scam
Summary: marespo-70 expresses concern about a scam he feels involved in, but does not provide specific details. sika700 replies, but his comment also does not include any further information.
Hello, my name is Martina Esposito. I placed an order on Ebay with you. I then canceled the order and filed a PayPal claim. Unfortunately, I closed the claim because Ebay told me that with the claim open they could not refund me. Obviously, I messed everything up. Because if I hadn’t closed it, by now I would already have resolved it. Since I did not receive the item, and since neither Ebay nor PayPal can help me, I ask you to refund me via, I don’t know, bank transfer or another method. I am from Naples and I would prefer to resolve this with you, rather than having to file a complaint with the consumer association. Furthermore, despite my bank statements and PayPal statements being sent to them, the company continues to think that I want to scam them by having a second refund, when I am only waiting for the first and only refund for an item that was paid for and never received. They also threatened to sue me for defamation over a review left here on the site, which they ordered me to remove.
sika700
Mentore1 year agoGood afternoon...
first of all, let’s clarify that this is a public forum... you didn’t write to the seller or to eBay support.
You made a big mistake using PayPal for the claim... if you had used eBay, in 5 days you would have had confirmation of a refund... which cannot happen in any other way.
The second mistake was closing the claim.
Unfortunately, you’re in the seller’s hands... if you can’t get anything out of it, all you can do is ask your bank for a chargeback on your payment card.
Kind regards.