I wasn't able to cancel an order | Questions and answers among users

dark_6919 · 2023-02-28T07:47:08.517000Z

Good morning.Last night I was preparing an international order for this lot ( https://www.ebay.it/itm/165945568939 ), but because of a mix of my inexperience and a misunderstanding with the buyer I found myself forced to cancel the order. And that’s where things went wrong because, somewhat rushed by the fact that the buyer wanted his money back, NOT BEING ABLE TO CANCEL THE ORDER, I don’t know why (maybe more than an hour had passed?), I processed the refund, with the result that:-Ebay returned the money to the buyer MINUS the fees-the order is still activeWhere did I go wrong 😞 ?

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I wasn't able to cancel an order | Questions and answers among users | eBay Italy