New professional seller, but my products don't appear in search

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Hello, 2 days ago I opened a professional account, registered in the name of my company, yesterday I sent all the required documents, an eBay operator called me to complete the verification and the account was finally activated. I posted a couple of products, adding photos, descriptions, etc... but I noticed that they don't show up in search, even if I copy the full name of my product into the search bar, my products don't come up! Did I do something wrong?

falcabussiness

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Posted 1 year ago·Last reply 1 year ago

2 comments

marioelegio

Mentore1 year ago

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At the moment, there are no active listings on your account. Have eBay customer service contact you ....

https://www.ebay.it/help/account/contacting-ebay-customer-service/contatta-ebay?id=4379&st=3&pos=1&query=Contatta%20eBay&intent=contatta%20ebay&lucenceai=lucenceai&docId=HELP1326

mario

falcabussiness

OP1 year ago

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Thank you for your reply, I just got in touch with Ebay seller support, they tell me the listings are correctly published and they are checking why they do not appear in the search results...