Packlink odyssey - impossible to access | Questions and answers among users

dajirushi · 2025-03-19T14:59:04.586000Z

hi everyone, I’ve used this service often even outside of eBay without any major problems.but lately I can no longer log in to ship the items I sold.I contacted eBay and they tell me to contact Packlink. from there began the odyssey: first they tell me they need to verify. then they send me an email with a really rude tone, ordering me to pay an invoice within 10 days or they’ll delete my profile.but in reality I already paid that invoice (via PayPal and therefore automatically and so they really need to explain to me how the hell I managed not to pay) and I attach all the documents as proof of the transaction.as of today, nothing, I’ve sent reminders without getting a response. I feel completely abandoned and bitter. Customer service completely absent. At this point there isn’t much advantage compared to using Subito or Vinted for buying and selling, since eBay takes a lot of money unlike the competitors. sorry for the rant but I’m also losing the will to sort it out.

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Packlink odyssey - impossible to access | Questions and answers among users | eBay Italy