Partially refunded offer pending for a long time | Questions and answers among users

arvi_official · 2025-12-01T13:58:17.833000Z

Hello, a user asked me to return the item they purchased, and I offered a partial refund. Now the matter has been stuck there without being either accepted or rejected by the user, and I have funds on hold.The user is not responding to messagesHow can I proceed?

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Partially refunded offer pending for a long time | Questions and answers among users | eBay Italy