ITEMS IN CUSTOMS RESENT TO THE SELLER | Questions and answers among users

anglatr0 · 2025-10-01T11:06:12.640000Z

I BOUGHT SOME MINERALS FROM PAKISTAN, they were blocked in customs. I sent the requested documentation to get them released but they didn't take my email into account; then I call the postal customer service, which tells me to resend the documentation and wait. Meanwhile, months go by and the other day I check the tracking and the package is on its way back to Pakistan, the seller doesn't answer me, eBay won't refund me because too much time has passed, they only ask me to report the seller. How can I resolve this?

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ITEMS IN CUSTOMS RESENT TO THE SELLER | Questions and answers among users | eBay Italy