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Items included in the refund
Hello, I’d like to know whether concert tickets (named tickets) fall into the category of items INCLUDED in the refund claim process if the seller scams the buyer.
4 comments
marioelegio
Mentore3 years agoWhat do you mean by names? Were they transferred into your name? There isn't time to be able to do it?
hi
mario
lili_marlene90
OP3 years agoI would like to buy some tickets. The seller should make the name change to sell them to me. I'm interested, but I'm afraid of a possible scam. I wanted to know if these tickets don't arrive, or if they are "fake", whether I can ask eBay for a refund
marioelegio
Mentore3 years agoIt would be a customization that would make tickets no longer refundable (for change of mind).
The eBay guarantee of receiving them and that they are "real" would remain. https://www.ebay.it/help/policies/prohibited-restricted-items/regole-sulla-rivendita-di-biglietti-per-spettacoli?id=4309&st=3&pos=1&query=Regole%20sulla%20rivendita%20di%20biglietti%20per%20spettacoli&intent=biglietti%20concerti&lucenceai=lucenceai&docId=HELP1158
The important thing is that they be in paper format, because the eBay customer guarantee does not cover deliveries made in digital format (email). https://www.ebay.it/help/policies/prohibited-restricted-items/regole-sugli-oggetti-consegnati-formato-digitale?id=4289&st=3&pos=1&query=Regole%20sugli%20oggetti%20consegnati%20in%20formato%20digitale&intent=consegne%20digitali&lucenceai=lucenceai&docId=HELP1191
hello
mario
lili_marlene90
OP3 years agoThank you Mario, very kind