item purchased in pre-sale and not received | Questions and answers among users

mirkcivillin0 · 2024-09-09T15:18:09.774000Z

hello, on April 24 I bought in presale from a Spanish seller a set of three coins that the mint started distributing at the end of May.as of today I haven’t received anything, I’ve tried writing to the seller several times but I’ve never received a reply.this seller doesn’t have a shop but from time to time he would post some item that after a few days would disappear.I trusted him because, after all, he had many positive feedbacks.among other things I tried to ask for a refund following eBay’s instructions from the purchase history, but under " other actions" there is no " item not received" option.what can I do?

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item purchased in pre-sale and not received | Questions and answers among users | eBay Italy