Item arrived at destination but eBay tracking has been stuck for days | Questions and answers among users

zaccafratus · 2024-12-04T17:07:07.837000Z

Good evening, I’m new to the platform and I’ve run into a problem. A couple of weeks ago I sold an item, shipped it with Raccomandata Posta Internazionale to Germany and entered the tracking number on Ebay. The item arrived at its destination last Friday, and the buyer confirmed that everything was okay, also leaving me positive feedback, but the tracking for both Poste Italiane and Deutsche Post hasn’t updated anymore and has been stuck on “in transit” for days. Is it possible to somehow manually “set” the order as “delivered” on Ebay? I know it’s a minor issue, since I’m sure the item actually reached its destination anyway, but I don’t like seeing an item in my sales history that stays “in transit” when that isn’t true.

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Item arrived at destination but eBay tracking has been stuck for days | Questions and answers among users | eBay Italy