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Item arrived damaged
I bought a Ryzen processor and it arrived filthy dirty and damaged with bent pins, I tried to contact the seller but nothing, so I tried to start a return process but ebay blocks it saying the seller does not accept returns and refunds, what should I do?, I'm going crazy!
1 comment
sika700
Mentore2 years agoEvidently you're following the wrong procedure... you need to open it as an item not as described, the seller must either accept it or at least handle it:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=3&pos=1&query=Restituisci%20un%20oggetto%20in%20cambio%20di%20un%20rimborso&intent=reso&lucenceai=lucenceai&docId=HELP1134
If he does nothing, after the fourth day, you can ask eBay to step in:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/chiedi-ebay-di-intervenire-acquirenti?id=4701&st=3&pos=2&query=Chiedi%20a%20eBay%20di%20intervenire%20-%20acquirenti&intent=intervento&lucenceai=lucenceai&docId=HELP1382
Best regards.