Item arrived and broke after 10 days. I can no longer speak to either the seller or eBay | Questions and answers among users

lupogrigio.123 · 2023-08-11T10:07:24.178000Z

I bought a water flosser that showed a defect after 10 days. The seller asked me for some information, then didn't reply to my emails anymore. The item no longer appears in my purchases list, so I can't take any action. I wrote to eBay, but I never received a response, neither by email nor by phone. What should I do?

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Item arrived and broke after 10 days. I can no longer speak to either the seller or eBay | Questions and answers among users | eBay Italy